FAQs

How long will it take for my order to arrive?

It takes 5-7 working days to deliver an order. If your order includes an item that we indicated will be shipped at a later date, we will only ship the entire order out together once the item arrives. Currently, we do not ship on weekends and public holidays. 

How do I place a return or exchange? 

We offer return and exchange for upto 7 days. After you send a request via our instagram page or website, our team will validate the eligbility of return. We will bear the shipping costs for exchanges, kindly read the policy for exchanges here

How do I care for my clothes?

We select and test fabrics to ensure that all garments may be machine-washed easily. That said, please follow the care instructions of each garment. When in doubt, hand wash always wins. And if you want to use the washer, please place them with similar colors. 

Our three rules to go by:

1. Hand wash: For delicate items stick to spot cleaning only. Otherwise, handwash cold with a mild detergent to maintain the colour and feel. Leave to soak for a few minutes, then treat with a fabric conditioner in the final rinse to keep its feel. Rinse well in cold water and avoid wringing, keep to line drying your garment inside-out, away from the sunlight.
2. Wash cold: Wash clothes in cold water, as opposed to warm or hot, and always wait until you have a full load. Hang to dry. 

3. Steaming and ironing: For everything printed, turn your garment inside out and iron it on the lowest setting. Spray some water to help straighten out the wrinkles. For everything else, turn your garment inside out and iron it on a medium heat setting. Do not iron on the print directly.

Still got questions? Want to say hi?

Email us: vibgyorclothing.pk@gmail.com